This privacy policy explains how FunnelX collects, uses, shares, and protects personal information when you use our website and our AI sales coaching and roleplay services.
FunnelX provides real-time AI sales coaching, roleplay simulation, and performance analytics for sales teams. This policy applies to information we collect through our website, our application, and related services. By using FunnelX, you agree to the collection and use of information in line with this policy.
We may collect personal information when you:
Provision of services: we use account, usage, and conversation data to deliver roleplay simulations, live coaching, scoring, and analytics, and to operate and improve the platform.
Support services: we use contact and account information to respond to requests, provide support, and communicate about your account.
Product communication: with your consent where required, we send product updates, resources, and relevant offers. You can opt out at any time.
Security and compliance: we use information to protect the platform, detect and prevent misuse, and meet legal and regulatory obligations.
We do not sell your personal information. We share information only as needed to operate the service, including with:
When you visit our website we may automatically collect technical information such as your IP address, browser type, device information, pages viewed, and referring URLs. We use cookies and similar technologies to remember preferences, measure performance, and understand how the site is used. You can control cookies through your browser settings.
We and our partners may use cookies and similar technologies to deliver and measure advertising that is relevant to you. You can opt out of interest-based advertising through your browser controls or industry opt-out tools. Opting out does not remove all ads, but it may make them less relevant.
We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse. While no method of transmission or storage is completely secure, we work to protect your information and review our practices regularly.
We retain personal information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take steps to delete or de-identify it.
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise these rights, contact us using the details below. You can also unsubscribe from marketing communications at any time using the link in those messages.
We may update this privacy policy from time to time. When we do, we will revise the date at the top of this page and, where appropriate, provide additional notice. We encourage you to review this policy periodically.
If you have questions about this privacy policy or how we handle your information, contact us through our support page or write to us at 3080 Yonge Street, Toronto, ON.
